Did that new food you ordered not sitting well with Fido? Or did you not need that extra toy you bought? No worries! You can always return it! We accept returns under the following conditions:
Food - we accept returns of food if they are processed within 14 days of purchase. Just let us know or stop by the store with the food and we can get you a refund or exchange. Don't worry about the leftover food as it'll be donated to a local shelter! Just make sure there is at least 50% or more left or we will not be able to process the return.
Non-Food - we accept returns of non-food items if they are unused in the original packaging within 30 days.
What Georgetown Customers are saying
We love all of our customers from Georgetown and surrounding areas including Round Rock, Serenada, Weir, Jonah, Leander, Hutto, and more.
Ron Parks Photography
Our family absolutely loves this place ! They have such a large variety of pet supplies, just about everything you could imagine and more. The people there are super nice and helpful, and the prices are very fair. Our adult son, who lives closer to downtown and has two beautiful chocolate labs, he is constantly popping over to their central location behind Monument Cafe to get "Rosie and Stella" food, treats, and toys. If you've never been over there, you should definitely check it out :)
Came for the self dog wash and it was amazing! Friendly workers explained how it worked. They provided all the supplies,soap,towels,treats! I like how it’s an individual room (my dog isn’t the best around other dogs) so it made me feel better that we had our own room. Would definitely come back!
These guys are awesome and truly care:
Highly recommend! Our dog did so well in the dog wash. Everything is there that you need- treats, shampoo, towel etc. The tub area has a little door and latch. Our dog struggles with baths, but she liked this very much! Bought two collars and a brush also. They treated our dog like a Queen. Thanks so much for the great experience.
First and foremost, I want to convey my sincere appreciation to all of the afternoon Wag Heaven Staff.
I brought in our family pet to give her a bath and etc.
This was my first visit with Ava our female mix Bassett Hound / Old English Bulldog.
The Wag Heaven gentleman took us directly to bath shower room that was vacant.
The room was very clean and detailed accordingly.
After completing in bathing Ava we both treated with great respect and thanked both Ava and I in choosing Wag Heaven for our pet needs.
I give Wag Heaven five STARS for Ava’s services.
Semper fidelis ~ Ava & Brice